Detailed Analysis and Diagnosis of VPN Problems

When problems occur, VPN Explorer not only detects them in real-time, but helps the operator rapidly diagnose complex Layer 3 issues that are not a result of device failure and that traditional NMS products don’t even detect. Any deviation from baseline VPN operation is immediately detected, and historical graphs of prefix reachability and PE router participation allow the administrator to identify the exact moment when issues occurred in the network.

Administrators can view a complete and accurate audit trail per customer VPN, drill down to see every relevant event, and leverage VPN Explorer's powerful sorting and filtering functions to isolate the root cause. Historical graphs of individual customer VPN prefix reachability and PE router participation allow the administrator to move back in time to see when issues first occurred in the network and more easily determine the cause.

Operators can zoom into the heart of any problem with detailed reports on individual routing events for each customer in any identified timeline, allowing them to pinpoint which routes changed or which PE routers were added/removed from the VPN.